With over 45 years of entrepreneurial success, technological innovation, and deep community engagement, Nicky Smith has consistently demonstrated the leadership and vision necessary to drive economic growth and inspire meaningful change. From pioneering advancements in the technology industry to serving Greensboro through his unwavering commitment to local initiatives, Nicky embodies the qualities of a transformative leader ready to guide Greensboro toward a prosperous and thriving future.
Nicky Smith’s story is one of vision, action, and unwavering dedication—qualities that have shaped his success as a leader and community advocate. As Greensboro looks toward the future, Nicky stands ready to bring his experience and passion to work for the city he calls home.
From 1974 to 1978, Nicky Smith emerged as a pioneer in the technology industry. In 1977, he became the first to design his major in Information Systems at Appalachian State University, a testament to his forward-thinking approach to technology and innovation. During this time, Nicky’s leadership abilities shone brightly as he earned multiple awards for his excellence in computer programming.
Pictured here, Nicky Smith receives a prestigious award from the Data Processing Management Association (DPMA) for his outstanding efforts in organizing the first-ever Student Chapter in the United States. This groundbreaking accomplishment showcased his ability to lead, inspire, and innovate even in the early stages of his career.
Nicky’s contributions laid the foundation for a lifetime of leadership, setting a standard for technological excellence and community engagement.
Nicky Smith’s groundbreaking contributions to the technology industry began in the 1970s. However, his leadership and pioneering spirit truly came into focus in the early 1980s when personal computing was still in its infancy. As the founder of the first Apple Computer store in North Carolina, Nicky had the foresight to recognize the potential of technology for businesses and education. His store quickly became a key resource for schools and educational institutions, helping to integrate Apple computers into classrooms long before computers became standard learning tools.
Expanding into Enterprise Markets
Recognizing the transformative power of computers for businesses, Nicky and his team strategically expanded into enterprise markets. His store became a trusted supplier of computer solutions to major organizations, including First Union National Bank, Bank of America, Piedmont Natural Gas, and Duke Energy. Nicky’s ability to provide innovative, reliable technology solutions established strong relationships with these major corporations, proving his unique ability to serve complex enterprise needs.
Becoming a Medallion Reseller for IBM
In 1982, Nicky and his team achieved another significant milestone: they became the first Medallion Reseller for IBM’s PC and full product line in North Carolina. At the time, IBM was revolutionizing the computing industry with its new personal computer. Nicky’s early adoption of this partnership positioned his company as a leader in providing IBM solutions to businesses and professionals. The Medallion Reseller status was prestigious, reflecting Nicky’s expertise, leadership, and ability to innovate in a rapidly evolving market.
A Close Connection with the Birth of the Macintosh
By 1983, Nicky’s involvement in the tech industry brought him into close circles with some of the greatest innovators of the time. He had several opportunities to meet and engage with Steve Jobs, the visionary inventor behind Apple’s products. Nicky had an insider’s perspective on the intimate development and launch of the Apple Macintosh computer, which was introduced to the world in January 1984. The Macintosh, with its user-friendly graphical interface and groundbreaking design, marked a pivotal moment in the history of personal computing. Nicky was right there at the forefront as the industry was being born.
Leadership in Technology During a Transformational Era
Nicky Smith’s ability to recognize technological trends, form strategic partnerships, and build relationships with major corporate and educational clients demonstrated his visionary leadership at a critical time for the computer industry. His involvement with Apple and IBM—two of the most influential companies of the era—put him in a unique position to help businesses and schools adopt the tools that would drive productivity, learning, and innovation for decades.
Nicky’s firsthand experience with pioneers like Steve Jobs and his success in introducing cutting-edge technology to North Carolina’s education and business markets solidified his role as a transformative leader. His entrepreneurial achievements shaped the early technology landscape and laid the foundation for his ongoing success in building and growing businesses that solve real-world problems.
Today, Nicky’s leadership and vision continue to inspire as he uses his decades of experience to lead Greensboro toward a future defined by innovation, economic growth, and opportunity.
In 1985, Nicky Smith relocated to Greensboro to embark on his next entrepreneurial venture—MCR Computer Services (Micro Computer Resources). Nicky identified a growing need among businesses, with the computer industry evolving rapidly, for reliable computer hardware repairs, upgrades, and software development. His vision was to provide comprehensive technology solutions businesses could depend on to operate efficiently and grow. The business grew to have three locations in Greensboro, Raleigh, and Charlotte, NC.
At a time when personal and business computing was gaining traction, MCR Computer Services became a trusted name in Greensboro and the surrounding regions. Nicky’s leadership and customer-centric approach ensured that businesses received high-quality repairs, upgrades, and tailored solutions to meet their needs.
Under his direction, MCR expanded its services beyond hardware repairs. The company began offering advanced networking solutions, system integrations, and software development, helping local businesses streamline operations and adopt emerging technologies. Nicky’s forward-thinking leadership enabled MCR to adapt to market changes, paving the way for future growth in the technology sector.
MCR Computer Services served as a cornerstone for businesses navigating the transition into the digital age. Nicky’s ability to understand both the technology and the needs of his clients demonstrated his unique skill in merging innovation with practical, real-world solutions. His success with MCR laid the groundwork for his continued impact in the technology industry and solidified his reputation as a trusted leader in Greensboro’s business community.
Nicky launched Carolinanet.com, later named NETMCR Internet Services, in 1994, anticipating the internet’s transformative potential. The company rapidly grew to serve over 20,000 dial-up users and numerous businesses requiring high-speed access and web development solutions. In addition to offering dial-up internet services, the company was the first in the area to offer email, web hosting, and design services. This success culminated in a strategic acquisition by TriVergent Communications in 2000, further solidifying Nicky’s reputation as a forward-thinking entrepreneur.
Since 2000, Nicky has served as the Founder and CEO of Carolina Digital Phone, a Greensboro-based provider of cloud-hosted telecommunications solutions. His commitment to delivering advanced, cost-effective communication services has empowered businesses across the Southeast. The company’s dedication to customer service and innovation has been recognized with accolades, such as the Community Contributor Small Business Award from the Greensboro Chamber of Commerce.
Beyond his business ventures, Nicky is deeply invested in the Greensboro community. As a lifelong Eagle Scout and Christ United Methodist Church member, he embodies principles of service and integrity. His involvement in local organizations, including the Crescent Rotary Club, reflects his dedication to civic engagement.
In early 2008, Nicky Smith extended his leadership beyond the business world to tackle one of Greensboro’s most pressing social issues—homelessness. As an active participant in the Partners for Ending Homelessness initiative, a program spearheaded by the United Way of Greater Greensboro, Nicky dedicated his time, resources, and expertise to raise awareness and build meaningful partnerships to address this challenge.
Raising Awareness Through Storytelling
Understanding the power of storytelling, Nicky played a vital role in producing and sharing impactful videos that shed light on the realities of homelessness in Greensboro. These videos humanized the struggles of those affected and inspired the community to take action. By amplifying the voices of the homeless population, Nicky helped create a deeper understanding of the crisis and fostered compassion among residents, businesses, and local organizations.
In the wake of Hurricane Katrina in 2005, Nicky Smith stepped up to support one of the greatest humanitarian crises of modern times. Recognizing the devastation caused to communities in Mississippi, Nicky joined efforts to assist victims who had lost everything. From providing resources to offering practical support, Nicky played a role in relief initiatives that helped families begin to rebuild their lives. His involvement was a testament to his ability to act decisively during times of crisis, driven by a desire to make a meaningful difference.
Closer to home, Nicky has been a longtime advocate for Habitat for Humanity in Greensboro. As a carpenter, he volunteered countless hours building homes for needy families. His hands-on work with Habitat reflects his belief that everyone deserves a safe and secure place to call home. By personally contributing his labor, Nicky not only built homes but also created opportunities for families to achieve stability and a brighter future. His dedication to Habitat for Humanity underscores his philosophy that leadership often means rolling your sleeves and working alongside others to bring about change.
Nicky Smith’s community involvement is a reflection of his deep commitment to the well-being of others. From aiding hurricane victims to building homes, supporting faith communities, establishing aid centers, and spreading holiday cheer, Nicky has continually demonstrated that true leadership means putting people first.
His work with organizations such as Habitat for Humanity, Partners for Ending Homelessness, Greensboro Urban Ministry, and Christ United Methodist Church highlights his passion for improving lives and building stronger, more resilient communities.
Nicky’s ability to unite people, whether in crisis or celebration, has impacted Greensboro and beyond. His combination of hands-on service, strategic vision, and compassionate action sets him apart as a leader who not only changes talks but works tirelessly to achieve it.
As Greensboro looks to the future, Nicky Smith’s lifelong dedication to service and leadership provides a strong foundation for creating a thriving, compassionate, and prosperous community for all.
Nicky’s extensive experience building successful enterprises makes him an ideal leader to spearhead Greensboro’s economic revitalization. His strategic vision includes fostering a business-friendly environment, supporting local entrepreneurs, and attracting technology-driven industries. Nicky is committed to transforming Greensboro into a thriving hub of innovation and opportunity by leveraging his proven leadership skills and deep understanding of economic development.
Greensboro stands at a pivotal moment that requires a leader with vision, experience, and a demonstrated commitment to building a stronger, more vibrant community. Nicky Smith is that leader.
For over 45 years, Nicky has proven his ability to innovate, adapt, and drive meaningful results. As a pioneer in the technology industry, he built successful businesses, created jobs, and fostered economic growth, empowering schools, local businesses, and major enterprises alike. His deep understanding of navigating challenges, embracing innovation, and bringing people together sets him apart as the kind of leader Greensboro needs.
But Nicky’s contributions go far beyond business success. Whether helping rebuild communities after natural disasters, leading efforts to end homelessness, building homes for families through Habitat for Humanity, or strengthening the community through faith-based initiatives, Nicky has shown time and again that leadership means service. He listens, acts, and delivers.
Now, more than ever, Greensboro needs a leader who understands what it takes to grow a thriving local economy, support small businesses, and ensure opportunities for all. Nicky’s experience, entrepreneurial spirit, and lifelong dedication to this community make him uniquely positioned to tackle the challenges of today while preparing Greensboro for a brighter tomorrow.
It’s time to bring Nicky Smith’s proven leadership to the Greensboro City Council. A vote for Nicky is for progress, economic growth, and a community where businesses, families, and individuals can thrive together.
Support Nicky Smith—because Greensboro deserves a leader with the vision, experience, and heart to lead us into the future.
Let’s build the future our city deserves. Greensboro is ready for a new era—let’s get to work.